Last update: 08/11/2024
When you visit the Bearly Escape website ("Bearly Escape Website") or when you make use of the Bearly Escape products, software, virtual/augmented reality application or mobile application ("Bearly Escape Products"), TimeTraveller bv ("TimeTraveller", "we"), who is the owner of this Bearly Escape Website and the developer of the Bearly Escape Products, collects, stores, and uses your personal information. This privacy policy sets out which personal information we collect from you, for which purposes, how we use your personal information and what measures we take to protect it.
TimeTraveller is committed to protecting your privacy and personal data and would like to be as transparent as possible in explaining how it processes your personal information. Therefore, we have tried to keep this policy as simple as possible, and we advise you to take the time to read it thoroughly. We will not process your personal data beyond what is set out in this privacy policy.
This privacy policy applies to every user of the Bearly Escape Website and the Bearly Escape Products ("you", "data subject"). This privacy policy only applies to our Bearly Escape and Bearly Escape Universe related products and services and not to the other products, websites and services offered by Time Traveller.
Time Traveller bv, a private limited liability company is the controller of the personal data that is collected and processed when making use of the Bearly Escape Website and Bearly Escape Products. If you have any questions or concerns about this privacy policy, please contact us by making use of the aforementioned address or send us an e-mail via the following e-mail address: service@timetraveller.com
Time Traveller can revise this privacy policy at any time, for example, in the context of changes to our Bearly Escape Website or Bearly Escape Products, regulatory updates or feedback from our users. The adapted conditions apply from the moment they are published on this page, so we advise you to regularly visit this page for the latest information on our privacy practices. If any significant changes are made to this privacy policy, we will notify you personally when possible, and if the processing of personal data is based on your consent, request your permission.
When you use the Bearly Escape Website or the Bearly Escape Products, we collect the following personal information from you:
When you make use of our Bearly Escape Website or Bearly Escape Products, it is possible that you create an account, profile, or avatar. You can also contact us by e-mail or through our contact form on the Bearly Escape Website. When you choose to do so, we may sometimes ask you to provide certain personal data, such as your e-mail address, name, date of birth, sex and/or postal code. After registration, we can also request additional information that can help us provide more customized services.
If you log into the Bearly Escape Products using a social media account or make use of the social networking functions present in the game, you grant permission for the social networking website to share certain, clearly identified personal data with us. Usually, this includes the basic data associated with your profile on the social networking website (name, e-mail address, date of birth, postal code, and sex). Furthermore, it can also include certain data related to your behaviour on the social networking website, such as likes, for example. This can only include personal data that you have shared publicly on the social networking website, and only to the extent to which your personal settings on the social networking website allow. If you do not wish such information to be shared, we advise you to adjust your settings on the relevant social networking website.
Furthermore, we also receive information from other reliable sources, including both online and offline data providers. Time Traveller shall only do so insofar as this data was collected by the third party legally and insofar as it can be shared with us legally. If necessary, Time Traveller will also request your explicit permission to use this data.
Further, in order to analyse the Bearly Escape Website and Bearly Escape Products and improve our products, we make use of analytics tools and third parties, who help us get a better understanding of the use of our Bearly Escape Website and Bearly Escape Products. These third parties may collect information, for example by using applications that you have installed, mobile websites you have visited.
Lastly, when you are making use of our Bearly Escape Products via a platform provider such as Oculus, Steam, Viveport…, these platform providers share certain personal data about you and your activities on the platform with us. We advise you to review the privacy policies of these platform providers to get a better insight in which information these platforms collect and share with their partners.
Regardless of whether you register, create an account, a profile or an avatar, we collect user information when you make use of the Bearly Escape Website and Bearly Escape Products. This may include, but is not limited to, information regarding the length and frequency of use, crash reports, popular items and features, your achievements… We use this information to improve the performance of our Bearly Escape Website and Bearly Escape Products, adapt it based on your requirements and interests, and better understand how our products are being used.
Our Bearly Escape Website and Bearly Escape Products are dynamic and innovative operating tools, which means that we are constantly looking for ways to serve you better and meet your personal needs. This can also mean that new applications are added that cause us to collect and process your data differently. We will always communicate about this as transparently as possible in this privacy policy.
We collect personal data in order to offer and improve our products and to provide better services to our users. More in particular, we collect and process personal data for the following purposes:
We use your personal data for the provision and maintenance of our services. For example, when making use of our Bearly Escape Products, we use the user name you have provided to keep your scores and identify you amongst other users. We also use your personal data to notify you when there are changes to or planned maintenance of our Bearly Escape Website and Bearly Escape Products or to process your feedback. Your personal data is likewise processed to receive and answer any queries you may have about the Bearly Escape Website and Bearly Escape Products.
When you use a profile or account to log in to our services, we apply technology that recognizes you as a registered user and immediately grants access to the relevant service. This means that you don't need to provide your log-in information every time you visit the relevant Bearly Escape online service(s) or wish to take part in interactive features of our services, like contests, for example.
We use personal data to understand which Bearly Escape Website or Bearly Escape Products features and items are most popular among our users. To understand the preferences of our users better, we may also invite you to take part in a survey. We do this to continually improve our Bearly Escape Website and Bearly Escape Products and develop new products and services, to make our offer as suitable as possible for our users.
Time Traveller strives to make its Bearly Escape Website and Bearly Escape Products as relevant as possible for every user. By using personal data that indicates what a user is likely interested in, Time Traveller can work towards the provision of more personalized services. That way, Time Traveller could, for example, recommend content that matches your profile.
Time Traveller can use your contact details and other data collected to inform you of news, upcoming activities or events, promotions, new services, and so forth. We will only do this if you have granted permission for us to do so. You can opt out of this type of communication at any time. To do so, you can use the "unsubscribe" link that you see at the bottom of all of our electronic communications.
We can also use personal data to prevent, detect and investigate illegal or suspected illegal activity, such as fraud (for example, with payment methods), and adherence to our Terms of Use , in the interests of both Time Traveller and our users.
Some of the personal data that we collect (e.g. platform account, username, unique identifier) are necessary to be able to make use of the Bearly Escape Products. We process the personal data that fall within this category in order to perform the agreement we have with you.
Sometimes, we process your personal data based on our legitimate interests, for example, our legitimate interests in ensuring the integrity, safety and functionality of our Bearly Escape Website and Bearly Escape Products. The legitimate interests that we pursue include also those of third parties, such as platform providers, in order for these platform providers to receive information on the behaviour of users on their platforms. If we process your personal data based on our legitimate interests of those of a third party, we have made sure that your fundamental rights and freedoms are not compromised by pursuing these legitimate interests, in particular, when you are a minor.
We also process personal data if the law requires us to do so, for example, to detect fraud or illegal activity.
We ask your consent before placing cookies that are not strictly necessary for the functioning of the Bearly Escape Website (e.g. for analytics or third-party cookies). We also ask your consent in order to send you promotional updates about the Bearly Escape Products or for Bearly Escape Products functions that interact with your device. Whenever the processing of your personal data is based on your consent, you may opt out at any time.
Time Traveller shares your personal data with its partners, financial and other advisors and service providers in order to provide and optimize the Bearly Escape Website and Bearly Escape Products. We will never sell your personal data or share your personal data with third parties if we have no legal grounds to do so. In particular, we share your personal data with the following categories of recipients:
In order to offer you the Bearly Escape Website and Bearly Escape Products, we call on a number of independent companies and service providers. Such third parties aid us, for example, in securing our infrastructure and IT services, carrying out payment transactions through our services, conducting surveys… It is possible that such suppliers gain access to your personal data in the context of their work for Time Traveller. Time Traveller only allows this to extent that access is necessary for carrying out the work that such suppliers perform for Time Traveller and only insofar as the suppliers provide the necessary assurances regarding access and potential use of your personal data and information.
Certain Time Traveller online services integrate social media "buttons" that interact with social media networking websites such as Facebook, Twitter, Instagram… These buttons allow you to share information about your achievements on these platforms. The buttons are provided and managed by the social media websites. If you wish to receive more information on how your personal data is shared when making use of such button, we advise you to read the privacy policies of the relevant social media network.
In certain circumstances, we will be required to share your data with the authorities. We may, for example, do so in order to satisfy the law or a court order, to detect and address fraud, or to protect Time Traveller's rights.
When you are making use of the Bearly Escape Products, certain personal data, such as your user name, will be visible to the other users playing in the game server (up to 10 players).
Some of the recipients named above are located outside the European Economic Area. If we transfer your personal data to parties outside the EEA, we will make sure that such transfer is accompanied by appropriate safeguards to ensure your personal data is adequately protected.
It is important to Time Traveller that your data is handled securely. Therefore, we make use of various security technologies and measures, to suitably protect your data against unauthorized access, use, loss or publication. Unfortunately, the exchange of information over the Internet is never 100% secure. Although we do our best to guarantee that your data remains secure, we cannot guarantee this absolutely.
We will retain your personal data for as long as is needed to pursue the purposes as set out in this privacy policy. For example, Time Traveller will store your personal data for as long as it has an ongoing relationship with you or for as long as needed to ensure compliance with its legal or contractual obligations.
You, as a data subject, have certain rights with regard to your personal data. You can consult the personal data that Time Traveller collects about you at any time, and correct any incomplete or incorrect information about you. You can request data portability, erasure and object to the processing of your personal data. You also have the right not to be subject to profiling or automated decision-making.
You have the right to request the deletion of your personal data that we hold, under certain circumstances. Please note that this right is not absolute, and we may refuse your request for deletion if there are legal requirements or other legitimate grounds for retaining your information. We will ensure that your deletion request is processed promptly in accordance with legal requirements and inform you of the actions taken. To request the deletion of your personal data, please contact us at service@timetraveller.com.
If you have any questions regarding this Privacy Policy, you can contact us via email at service@timetraveller.com.